Adobe Illustrator crashing or freezing on launch?

Check if the crash is due to a known product issue or compatibility issue with your operating system.
Ensure that your computer meets the minimum system requirements.
Get the latest Illustrator version for improved product stability.
Restart your computer.
Back up and then reset your app preferences.
Check the System Compatibility Report for outdated GPU driver issues. Update your GPU drivers now if you haven't yet.
Perform a clean Illustrator app reinstall using the Creative Cloud Cleaner tool.