How to raising a ticket?

Click on the New Ticket button to access the ticket submission form.

Although you can access the form even without logging in, it is recommended that you DO login
before submitting a ticket, for two main reasons.

Firstly, it gives you access to the entire form as opposed to when you are logged out (for
instance, if you’re logged in, you can you can specify assets- like your laptop etc.- that the ticket
pertains to).

Secondly, it ensures that the ticket traces back to you easily and avoids potential confusion
caused, for instance, by inadvertently mistyping the email address.